Segment
Retail
PO management, transportation, delivery, installation, removal and storage for new stores, roll-outs and store refreshes.
Retail
Retail project logistics.
Our integrated services model compresses the old methodology of managing multiple service providers: PFG removes layers for a more efficient model, with a single point of contact and flexible technology.
Whether your project is new store construction, a roll-out or a store refresh, PFG has the technology, scalability and broad menu of FF&E services to simplify it.
By combining our services, specialized expertise and modern inventory management system, we give you a complete solution that keeps your finger on the pulse of the supply chain, delivered on time and on budget.
Services
Retail services program management
PFG has implemented LEAN processes that simplify operations and reduce our clients’ overall cost of administration and ownership. By analyzing workflows, eliminating inefficiencies and fostering continuous improvement, we drive down costs while improving productivity and performance, from supply chain management to customer service.
Design & procurement support
As a single point of contact, we work with your internal team to align design with the procurement process, managing every PO detail and making sure project dates are tracked, monitored and met.
Transportation & warehousing
In-house international freight forwarding, domestic transportation and warehousing capabilities, with transportation managed from vendors to installation. With services including white glove delivery, we deliver your products where you want, when you want.
Supply chain management
Our teams can pick up your items at the manufacturer and handle them all the way through to installation. Our real-time reporting system lets us monitor inventory, track shipping and proactively identify potential issues.
Inventory management
We confirm that the inventory your project needs is available and aligned with your schedule, and coordinate receipt dates with your technical hardware suppliers.
Warehouse logistics
Secure storage for business equipment. On receipt, every item is inventoried and stored before it is kitted and shipped.
Kitting
Kitting follows your instructions and accommodates different delivery phases, such as technology and construction. Each phase is kitted from the information you provide, with quality assurance checks before shipment for complete, accurate orders.
Shipping
Tracking information for each item on a pallet and custom pallets that minimize packaging and cost, with transportation services from domestic freight to white glove delivery.
Project management
A clearly defined escalation path, a designated point of contact for your company and vendors, and a clear process flow for ordering, receiving, kitting and shipping. Our installation teams fulfil PO requirements to blueprints, with real-time updates and punch list tracking.
Return processing
A detailed procedure for undeliverable items and damaged returns covers every return scenario, for smooth handling and minimal disruption.
Reporting
Daily shipping reports with equipment and tracking numbers, shipment trend analysis, delivery confirmations with photo and signature verification, and kit tracking from the central warehouse to the local warehouse and the store.
Store closings
Store closings and vacated space
PFG provides disconnect, deinstallation and removal of store assets for all retail sectors. Whether you work with us directly as the owner or alongside your real estate management company, one point of contact and flexible technology can execute one site or many sites across your portfolio.
Project planning
- Initial site visit & survey
- Online inventory
- Disposition plan
- Execution planning & warehouse activities
- Close out
Services provided
- Secure merchandise packing & inventory
- FF&E removal
- POS/AV/IT disconnect
- Cable & electrical termination
- Patch & paint
- Lighting & ceiling work
- Interior/exterior signage removal
- Final cleaning
- Landlord punch & turnover
Asset disposition
- Local warehousing & inventory management
- Redistribution throughout your store portfolio
- Liquidation
- Recycling
- Donation
- Disposal
- Tax credit support
- Sustainability reporting
How we work
Our service model
Six stages, from the first project timeline to final mile delivery and the dashboards that track it.
Construction & design integration
- Review detailed project timelines
- Establish material lists by delivery package
Procurement management
- Transparency to your organization on sourcing strategies and timelines
- Negotiate bulk inventory discounts and competitive shipping costs
- Manage store-specific take-offs for accurate inventory pulls
Supplier management
- Make sure vendors ship on time
- Make sure vendor POs are fulfilled complete, and manage back orders
- Review and manage standards for vendor packing and labeling
Inventory management
- Real-time visibility of inventory on hand and landed unit costs
- Inventory forecasting based on project schedules
- Re-order levels based on supplier-specific lead times
- Store-specific serialized inventory allocation
- Ample lead times for consolidated shipping to site and/or final mile centers
- Standardized outbound load package consolidation and labeling
Final mile audits and delivery
- Receipt and audit of consolidated shipments
- Reconciliation to packing lists
- Scheduled just-in-time deliveries
- GC receipt and check-off managed per your contract requirements
Supply chain visibility and dashboards
- Dashboards by program and project
- PO status and line-item exceptions
- Shipment status visibility
- Final mile receiving and material on hand
- Delivery exceptions
Our mission
Our mission statement
Our mission is to empower retail companies with commercial logistics solutions tailored to their needs: optimizing supply chain efficiency, improving operational agility and driving growth.
Through industry expertise, advanced technology and personalized service, we aim to exceed expectations and build long-term partnerships, with integrity, reliability and continuous improvement, so PFG remains a trusted partner for retail logistics.
Walk the site, without being onsite: FocusGrid gives you real-time transparency into every project, from transitions and activations to moves and decommissioning.
See how FocusGrid worksTell us what's moving.
Send us your project details. One point of contact.